Thank you very much for your request. Someone will be in touch with you shortly!
In the meantime, we have a few more details for you.
Community check outside your channels
Social Listening
Stay in touch with your community, even outside your own social media channels. Social Listening gives you the full picture!
You are currently viewing a placeholder content from YouTube. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More Information
Work on these platforms:
TikTok
YouTube
Bluesky
Web
Crisis management
Early warning for shitstorms
Trend monitoring
For relevant topics or creators
Proactive community management
Outside your own channels
Competitor analysis
For monitoring share of voice
Social Listening Feature Spoiler!
Analytics are essential for demonstrating the success of your strategy. This also applies to Social l´Listening. To this end, you’ll soon have access to your very own Social Listening Analytics Dashboard, featuring a wide range of KPIs for analysing your performance.
Don’t want to wait?
Try social listening now
Fill in our form now so we can activate it for you straight away.
Your questions, our answers
FAQs on Social Listening
Mit Social Listening beobachtest du relevante Gespräche im Netz. Nicht nur direkte Erwähnungen, sondern auch Posts, Kommentare oder Diskussionen über dein Unternehmen, deine Marke oder deine Kernthemen. Kurz gesagt: Du hörst zu, bevor jemand direkt auf dich zukommt.
Social media: Facebook, Instagram, X, TikTok, YouTube, BlueSky, Reddit
Websites & blogs
News portals
Forums
Searches are based on keywords, which can also be grouped or specifically excluded. Keywords are counted in the context of possible combinations. Example:
2 separate keywords count as 2 used keywords.
2 keywords within a group with an ‘AND’ operator result in 2 combinations and therefore 2 keywords used.
3 keywords within a group with ‘OR’ and ‘AND’ operators result in 2×2 combinations and therefore 4 keywords used
All results for social listening searches appear as tickets in the SocialHub inbox. This means they can be organised into folders or processed using Smart Rules, just like other tickets. In Analytics, there is a dedicated section for social listening where you can analyse your searches in detail.
