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Easy Reputation Check
Review platforms
Don’t miss a single review from your community and respond quickly to praise or criticism! Right in your SocialHub inbox.
Work on these platforms:
Google Business
Google Play Store
Apple Playstore
Trustpilot
Direct customer contact
For praise, criticism, and suggestions
Complaint management
Direct assistance for dissatisfied customers
Content
inspiration
Find out what topics resonate with people
Community engagement
Active interaction beyond social media
Don’t want to wait?
Try out review platforms right away
Fill out our form now so we can activate this option for you immediately.
Your questions, our answers
FAQs About Review Platforms
Review platforms offer a direct line of communication with your community beyond your social media channels. On the one hand, they enable direct and personalized complaint management; on the other, they foster dialogue with satisfied customers.
In addition, honest praise, constructive criticism, and specific suggestions for improvement straight from the source serve as inspiration for your social media content. This way, you know exactly which topics matter to your community and where there may be a need for more information.
- Trustpilot
- Google Business
- Google Play Store
- Apple Store
All reviews are imported as individual tickets and can be managed accordingly. This includes, for example, the following actions:
- Write responses
- Assign or forward tickets
- Assign sentiments and Inbox categories
- Sort into a dedicated Smart Custom folder
- Analyze in Analytics
Yes! Since the reviews are imported as individual tickets, they can also be analyzed accordingly. You can do this either by using channel filters in Inbox Analytics or by using Inbox Categories.
