We´ve got something for everyone:
Discover our Pricing Bundles
Our packages are designed to offer exceptional support for your social media management needs. No matter your expertise level, our packages ensure that you shine like a superstar!
Professional Bundle
199,- €per user / per month
(bookable from 3 users)
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Begin your social media adventure now! The Professional Package gives you access to all the basic tools that SocialHub has to offer, equipping you with everything you need to be prepared for the digital world.
Enterprise Bundle
299,- €per user / per month
(bookable from 3 users)
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Ready to soar to new heights? The Enterprise Bundle not only offers you the basic tools, but also a large number of impressive additional features that the SocialHub has in store for you! Be inspired by our advanced features and maximize your success!
The agony of choice
You want to know which bundle suits you better?
Features
Professional
Enterprise
Personalized access
With the contract you buy user licenses for the SocialHub. A license is always for one individual user. The user licenses can also be extended as required after the start of the contract.
from 3
from 3
Platform diversity
You have the opportunity to connect a variety of different social media networks within the SocialHub. In addition to the well-known big names such as Facebook, Instagram and Twitter, we also offer a wide range of other channels. Available features vary depending on the specific platform you are working with.
10 inclusive
10 and more
Your favorite platforms
Depending on the package, you can currently link your Facebook, Twitter, YouTube, Instagram, LinkedIn, Pinterest, TikTok, Google My Business, Trustpilot and WordPress channels to the SocialHub. Depending on the availability of the API, these channels are available in the Inbox and/or in the Content Planner.
Flexibility and control
The SocialHub offers some standard roles such as B. "Community Manager" or "Editor" which can be assigned to the respective users. This way you can ensure that everyone only has access to the functions they are allowed to use. With the "Personalize roles" feature, you can specify which functions can be used individually for each user.
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Community Management
Your social media headquarter
This is where all the new comments, mentions, and messages from the channels you've added go. The inbox works like a to-do list for your social media manager. .
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Together for more success
Professional teams demand simple and fast approval processes. The SocialHub enables you and your team to work efficiently with one another, external agencies and internal departments. This means you always have all the information you need for successful community management at hand!
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Efficient ticket management
In the SocialHub, you can create response templates that are accessible to the entire team. When responding to a new ticket, you can easily select a pre-saved template. Before sending, you have the flexibility to customize and personalize the template to suit the recipient's needs.
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Seamless team coordination
Working together as a team has never been so easy! Thanks to real-time updates, all team members can see immediately which tickets are being processed by colleagues. Optimize collaboration with helpful views of completed tickets and assignments.
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Teamwork 2.0
In the SocialHub, you can efficiently organize your work and maintain the overview across various countries, departments, or agency clients. By setting user-specific permission levels for different teams and activities, you ensure that only authorized individuals have access to specific areas. This helps maintain control and security within your organization's workflows.
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Quality in focus
With the approval process you can introduce a four-eyes principle for all answers that are published via the inbox. In this way you can avoid grammatical errors, or statements that are incorrect and increase the quality of your customer engagement.
Quality in focus
With the approval process you can introduce a four-eyes principle for all answers that are published via the inbox. In this way you can avoid grammatical errors, or statements that are incorrect and increase the quality of your customer engagement.
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Efficient ticket organization
Create custom categories and make them available to your team. This gives you the option of assigning tickets to a specific category at any time. You can also break categories into subcategories for even more detailed organization. By using this, you can gain valuable numbers from the Insights statistics for the categories.
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SocialHub Go App
No matter where you are: With the SocialHub Go app you can offer first-class customer service from anywhere. The app gives you access to the inbox, so you can respond to comments and messages without having to rely on your computer.
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Real-time community feedback
Discover the mood in your community, by tagging tickets in your inbox with a sentiment (positive, neutral, negative). You can then find the evaluation in the analytics area. Understand the sentiment and optimize your strategy for an even better customer experience.
Real-time community feedback
Discover the mood in your community, by tagging tickets in your inbox with a sentiment (positive, neutral, negative). You can then find the evaluation in the analytics area. Understand the sentiment and optimize your strategy for an even better customer experience.
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Easy handling of postings
The post-based inbox is the perfect add-on to the all-in-one inbox. In the post-based inbox, the comments are sorted by their related posts. This way you can edit your posts in a more targeted manner.
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Flexible account management
Do you use multiple Twitter channels? With this feature you have the possibility to choose which account you want to reply with..
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More individuality for you
Allows you to integrate channels that the SocialHub does not yet support natively. With this you can for example, receive comments from your own website in the SocialHub inbox, even if it is not based on WordPress. If you have channels that we don't support yet, let us know as this requires custom development.
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SocialHub Smart Inbox
+ 30% time savings through automation!
Work even more efficiently
Community management made easy: With Smart Rules, you can have actions carried out automatically if an incoming ticket meets your set-up criteria. For example, you can automatically hide comments that contain certain (swear) words or have them moved to the priority inbox.
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More time for focus
Remove tickets from your inbox for a defined period of time. After this time, they are automatically moved back to your inbox. This means you always keep an overview and can concentrate on important requests, while older tickets are temporarily hidden.
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Optimize your organization
With this feature, every ticket needs to be categorized before archiving. This facilitates enhanced analysis of ticket content, thereby enabling the enhancement of your community management strategy.
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More categories - more information
This gives you a more flexible way to classify and effectively manage your tickets. Assign multiple categories per ticket to receive a precise and detailed analysis later on.
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Central warning system
Receive alerts as soon as a certain number of tickets arrive in your inbox within a specified period of time. You can customize the alerts and tailor them to your specific needs. With "Inbox Alerts" you are always informed and can take action, for example to avoid a shitstorm.
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SocialHub Content Planner
Everything at a glance
Stop worrying about upcoming posts. The SocialHub Content Planner makes planning and coordinating content on social media a breeze! The clear calendar allows you to display all planned posts in the daily, weekly and monthly view across all channels.
Everything at a glance
Stop worrying about upcoming posts. The SocialHub Content Planner makes planning and coordinating content on social media a breeze! The clear calendar allows you to display all planned posts in the daily, weekly and monthly view across all channels.
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You can always shorten it
Use it to shorten links in your posts with just one click. This will shorten all links contained in the text.
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Pre-post Climpse
See your posts through the eyes of your target audience. When planning the postings, the SocialHub gives you a preview of how your content will be displayed on the respective platform. This allows you to adapt your content perfectly to the requirements of each platform.
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Play it safe
Through the approval process, you can activate a four-eyes principle, which ensures that all content published via the Content Planner is checked by at least two people.
Play it safe
Through the approval process, you can activate a four-eyes principle, which ensures that all content published via the Content Planner is checked by at least two people.
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Fine-tune your content planning
Create up to 50 posts per post group, have them summarized and get a better overview of the planned or published content.
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Content Category Fiesta
You have the option to add content tags, when creating your posts. These tags can later be evaluated in the analytics and help you keep track of your campaigns, topics or products.
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Image Editing 101
The SocialHub Editor simplifies the process of creating stunning images! With just a few clicks you can adapt the format to suit the respective platform, crop photos and give them that certain something with filters, highlighting tools or text.
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For more reach
This allows you to easily plan and publish ads for the meta platforms (Facebook & Instagram) via the SocialHub to increase the reach of your posts.
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The SocialHub Cloud-storage
Do you work for a larger company or an agency and use a predefined pool of images in your daily work? With the SocialHub you can also easily manage your images centrally in one place.
The SocialHub Cloud-storage
Do you work for a larger company or an agency and use a predefined pool of images in your daily work? With the SocialHub you can also easily manage your images centrally in one place.
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Seamless Shares
The email approval process complements the normal approval process by allowing you to share content with people without a SocialHub account. This enables an effective integration of agency customers or branches into your decision-making process.
Seamless Shares
The email approval process complements the normal approval process by allowing you to share content with people without a SocialHub account. This enables an effective integration of agency customers or branches into your decision-making process.
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Social Listening & Monitoring
1 Search
(incl. 1.000 Results/Month)
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5 Searches
(incl. 10.000 Results/Month)
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Add more
With the SocialHub you can do active social listening on Instagram, Facebook, YouTube and Twitter. And with the additional networks, you can extend your monitoring to the web, blogs, forums, and news sites.
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Web, Blogs, Forums, News sites
SocialHub Analytics
Maximum Overview
Follow the development of your social media success in real time. With the help of widgets for reach, engagement, best and worst performers, and many more, you can see how your posts are developing on the web.
Maximum Overview
Follow the development of your social media success in real time. With the help of widgets for reach, engagement, best and worst performers, and many more, you can see how your posts are developing on the web.
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Community Snapshot
Do you have any questions about your fan base? With this dashboard you immediately get all important information like the total number of your fans, the growth rate, online times and much more.
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More Info - better content
Keep an eye on the performance of your posts: Post metrics, engagement, paid and organic reach, link clicks and other relevant information await you.
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How is your community doing?
How is the mood in your community right now? With the help of sentiment tracking, you can track them in real time and thereby optimize your customer service.
How is your community doing?
How is the mood in your community right now? With the help of sentiment tracking, you can track them in real time and thereby optimize your customer service.
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Your community management in numbers
Find out how many tickets your team processed yesterday, how quickly you respond to inquiries and get an overview of the most important information in your inbox.
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Fine-tune your posts
Receive all information about the posts that you have provided with the content tags.
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Save time
Would you like weekly reportings? Save valuable time, the SocialHub will automatically send you all reports!
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More individuality
Do you have individual requirements for your numbers in the analytics? With custom dashboards, you decide what information to display in the widgets. .
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Benchmarking
(via Talkwalker)
on demand
on demand
Security & Privacy Policy
DIN ISO 27001
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AV-Contract
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DSGVO-Compliant
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Hosting in Germany
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Deletion routines
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Advanced Security
(IP-Range, E-Mail Filter, Password Defaults, 2-Factor-Authentication)
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Customer Success
SocialHub Mag Print Abo
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Support
Mo. – Fr. 8:00 – 18:00 Uhr, E-Mail
Mo. – Fr. 8:00 – 18:00 Uhr, E-Mail + Enterprise Support
Online Help & Videos
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Online Implementierung
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SocialHub Onboarding & Workshops
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Personal Customer Success Manager
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Social Media Strategy
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Customizing
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on demand
