We´ve got something for everyone:

Discover our Pricing Bundles

Our packages are designed to offer exceptional support for your social media management needs. No matter your expertise level, our packages ensure that you shine like a superstar!

Professional Bundle

199,- €
per user / per month
(bookable from 3 users)
  • Begin your social media adventure now! The Professional Package gives you access to all the basic tools that SocialHub has to offer, equipping you with everything you need to be prepared for the digital world.

Enterprise Bundle

299,- €
per user / per month
(bookable from 3 users)
  • Ready to soar to new heights? The Enterprise Bundle not only offers you the basic tools, but also a large number of impressive additional features that the SocialHub has in store for you! Be inspired by our advanced features and maximize your success!

The agony of choice

You want to know which bundle suits you better?

Features

Professional

Enterprise

User

Personalized access
With the contract you buy user licenses for the SocialHub. A license is always for one individual user. The user licenses can also be extended as required after the start of the contract.

from 3

from 3

Channels

Platform diversity
You have the opportunity to connect a variety of different social media networks within the SocialHub. In addition to the well-known big names such as Facebook, Instagram and Twitter, we also offer a wide range of other channels. Available features vary depending on the specific platform you are working with.

10 inclusive

10 and more

Networks

Your favorite platforms
Depending on the package, you can currently link your Facebook, Twitter, YouTube, Instagram, LinkedIn, Pinterest, TikTok, Google My Business, Trustpilot and WordPress channels to the SocialHub. Depending on the availability of the API, these channels are available in the Inbox and/or in the Content Planner.

Custom Roles

Flexibility and control
The SocialHub offers some standard roles such as B. "Community Manager" or "Editor" which can be assigned to the respective users. This way you can ensure that everyone only has access to the functions they are allowed to use. With the "Personalize roles" feature, you can specify which functions can be used individually for each user.

Community Management

Inbox

Your social media headquarter
This is where all the new comments, mentions, and messages from the channels you've added go. The inbox works like a to-do list for your social media manager. .

Contacts

Together for more success
Professional teams demand simple and fast approval processes. The SocialHub enables you and your team to work efficiently with one another, external agencies and internal departments. This means you always have all the information you need for successful community management at hand!

Template/FAQ

Efficient ticket management
In the SocialHub, you can create response templates that are accessible to the entire team. When responding to a new ticket, you can easily select a pre-saved template. Before sending, you have the flexibility to customize and personalize the template to suit the recipient's needs.

Coworking

Seamless team coordination
Working together as a team has never been so easy! Thanks to real-time updates, all team members can see immediately which tickets are being processed by colleagues. Optimize collaboration with helpful views of completed tickets and assignments.

Teams

Teamwork 2.0
In the SocialHub, you can efficiently organize your work and maintain the overview across various countries, departments, or agency clients. By setting user-specific permission levels for different teams and activities, you ensure that only authorized individuals have access to specific areas. This helps maintain control and security within your organization's workflows.

Approval processes

Quality in focus
With the approval process you can introduce a four-eyes principle for all answers that are published via the inbox. In this way you can avoid grammatical errors, or statements that are incorrect and increase the quality of your customer engagement.

Approval processes

Quality in focus
With the approval process you can introduce a four-eyes principle for all answers that are published via the inbox. In this way you can avoid grammatical errors, or statements that are incorrect and increase the quality of your customer engagement.

Categories

Efficient ticket organization
Create custom categories and make them available to your team. This gives you the option of assigning tickets to a specific category at any time. You can also break categories into subcategories for even more detailed organization. By using this, you can gain valuable numbers from the Insights statistics for the categories.

Mobile App

SocialHub Go App
No matter where you are: With the SocialHub Go app you can offer first-class customer service from anywhere. The app gives you access to the inbox, so you can respond to comments and messages without having to rely on your computer.

Sentiment Tracking

Real-time community feedback
Discover the mood in your community, by tagging tickets in your inbox with a sentiment (positive, neutral, negative). You can then find the evaluation in the analytics area. Understand the sentiment and optimize your strategy for an even better customer experience.

Sentiment Tracking

Real-time community feedback
Discover the mood in your community, by tagging tickets in your inbox with a sentiment (positive, neutral, negative). You can then find the evaluation in the analytics area. Understand the sentiment and optimize your strategy for an even better customer experience.

Sentiment Tracking AI-Automation

Smart Sentiments
This feature allows you to assign a sentiment (positive, neutral, negative) to tickets by selecting them in the inbox or automatically via Smart Rule. You can find the evaluation in our Analytics section.

Sentiment Tracking AI-Automation

Smart Sentiments
This feature allows you to assign a sentiment (positive, neutral, negative) to tickets by selecting them in the inbox or automatically via Smart Rule. You can find the evaluation in our Analytics section.

Post-based inbox

Easy handling of postings
The post-based inbox is the perfect add-on to the all-in-one inbox. In the post-based inbox, the comments are sorted by their related posts. This way you can edit your posts in a more targeted manner.

Switch Reply Channel

Flexible account management
Do you use multiple Twitter channels? With this feature you have the possibility to choose which account you want to reply with..

Custom Channel API

More individuality for you
Allows you to integrate channels that the SocialHub does not yet support natively. With this you can for example, receive comments from your own website in the SocialHub inbox, even if it is not based on WordPress. If you have channels that we don't support yet, let us know as this requires custom development.

SocialHub Smart Inbox
+ 30% time savings through automation!

Smart Rules

Work even more efficiently
Community management made easy: With Smart Rules, you can have actions carried out automatically if an incoming ticket meets your set-up criteria. For example, you can automatically hide comments that contain certain (swear) words or have them moved to the priority inbox.

User lists

In the User list tab, you can create a list of users in a network. You can then use this list to create a smart rule that should perform a certain action when a ticket is received from a user in one of your user lists.

Pause Tickets

More time for focus
Remove tickets from your inbox for a defined period of time. After this time, they are automatically moved back to your inbox. This means you always keep an overview and can concentrate on important requests, while older tickets are temporarily hidden.

Force Categories

Optimize your organization
With this feature, every ticket needs to be categorized before archiving. This facilitates enhanced analysis of ticket content, thereby enabling the enhancement of your community management strategy.

Multi Tagging

More categories - more information
This gives you a more flexible way to classify and effectively manage your tickets. Assign multiple categories per ticket to receive a precise and detailed analysis later on.

Inbox Alerts

Central warning system
Receive alerts as soon as a certain number of tickets arrive in your inbox within a specified period of time. You can customize the alerts and tailor them to your specific needs. With "Inbox Alerts" you are always informed and can take action, for example to avoid a shitstorm.

Ticket Translation

✘ 

SocialHub Content Planner

Content Calendar

Everything at a glance
Stop worrying about upcoming posts. The SocialHub Content Planner makes planning and coordinating content on social media a breeze! The clear calendar allows you to display all planned posts in the daily, weekly and monthly view across all channels.

Content Calendar

Everything at a glance
Stop worrying about upcoming posts. The SocialHub Content Planner makes planning and coordinating content on social media a breeze! The clear calendar allows you to display all planned posts in the daily, weekly and monthly view across all channels.

Link Shortener

You can always shorten it
Use it to shorten links in your posts with just one click. This will shorten all links contained in the text.

Content Preview

Pre-post Climpse
See your posts through the eyes of your target audience. When planning the postings, the SocialHub gives you a preview of how your content will be displayed on the respective platform. This allows you to adapt your content perfectly to the requirements of each platform.

Approval Process

Play it safe
Through the approval process, you can activate a four-eyes principle, which ensures that all content published via the Content Planner is checked by at least two people.

Approval Process

Play it safe
Through the approval process, you can activate a four-eyes principle, which ensures that all content published via the Content Planner is checked by at least two people.

Posting Groups

Fine-tune your content planning
Create up to 150 posts per post group, have them summarized and get a better overview of the planned or published content.

Content Tagging

Content Category Fiesta
You have the option to add content tags, when creating your posts. These tags can later be evaluated in the analytics and help you keep track of your campaigns, topics or products.

Editor

Image Editing 101
The SocialHub Editor simplifies the process of creating stunning images! With just a few clicks you can adapt the format to suit the respective platform, crop photos and give them that certain something with filters, highlighting tools or text.

Facebook Ads

For more reach
This allows you to easily plan and publish ads for the meta platforms (Facebook & Instagram) via the SocialHub to increase the reach of your posts.

Add first comment to post

Would you like to add the first comment to your post yourself? That's no problem! With this function, you can quickly and easily write the first comment on your posts on Instagram, Facebook and LinkedIn yourself.

Media Library (10GB+)

The SocialHub Cloud-storage
Do you work for a larger company or an agency and use a predefined pool of images in your daily work? With the SocialHub you can also easily manage your images centrally in one place.

Media Library (10GB+)

The SocialHub Cloud-storage
Do you work for a larger company or an agency and use a predefined pool of images in your daily work? With the SocialHub you can also easily manage your images centrally in one place.

Email Approval Process

Seamless Shares
The email approval process complements the normal approval process by allowing you to share content with people without a SocialHub account. This enables an effective integration of agency customers or branches into your decision-making process.

Email Approval Process

Seamless Shares
The email approval process complements the normal approval process by allowing you to share content with people without a SocialHub account. This enables an effective integration of agency customers or branches into your decision-making process.

Social Listening & Monitoring

5 Searches

(incl. 10.000 Results/Month)

Extended Networks

Add more
With the SocialHub you can do active social listening on Instagram and YouTube. And with the additional networks, you can extend your monitoring to the web, blogs, forums, and news sites.

Web, Blogs, Forums, News sites

SocialHub Analytics

Management summary

Maximum Overview
Follow the development of your social media success in real time. With the help of widgets for reach, engagement, best and worst performers, and many more, you can see how your posts are developing on the web.

Management Summary

Maximum Overview
Follow the development of your social media success in real time. With the help of widgets for reach, engagement, best and worst performers, and many more, you can see how your posts are developing on the web.

Fan Info

Community Snapshot
Do you have any questions about your fan base? With this dashboard you immediately get all important information like the total number of your fans, the growth rate, online times and much more.

Post Performance

More Info - better content
Keep an eye on the performance of your posts: Post metrics, engagement, paid and organic reach, link clicks and other relevant information await you.

Sentiment Tracking

How is your community doing?
How is the mood in your community right now? With the help of sentiment tracking, you can track them in real time and thereby optimize your customer service.

Sentiment Tracking

How is your community doing?
How is the mood in your community right now? With the help of sentiment tracking, you can track them in real time and thereby optimize your customer service.

Inbox Insights

Your community management in numbers
Find out how many tickets your team processed yesterday, how quickly you respond to inquiries and get an overview of the most important information in your inbox.

Content Tagging

Fine-tune your posts
Receive all information about the posts that you have provided with the content tags.

Automated Reports

Save time
Would you like weekly reportings? Save valuable time, the SocialHub will automatically send you all reports!

Custom Dashboards

More individuality
Do you have individual requirements for your numbers in the analytics? With custom dashboards, you decide what information to display in the widgets. .

Benchmarking via Socialinsider

Security & Privacy Policy

DIN ISO 27001

AV-Contract

(= Data Processing Agreement)

DSGVO-Compliant

Hosting in Germany

Deletion routines

Single Sign On

on demand

Advanced Security

(IP-Range, E-Mail Filter, Password Defaults, 2-Factor-Authentication)

Customer Success

SocialHub Mag Print subscription

Support

Mo. – Fr. 8:00 – 18:00 Uhr, E-Mail

Mo. – Fr. 8:00 – 18:00 Uhr, E-Mail + Enterprise Support

Online Help & Videos

Online implementation

SocialHub Onboarding & Workshops

Personal Customer Success Manager

Customizing

on demand