CTO & Co-Founder
CEO & Co-Founder
VP Sales & Co-Founder
We bring you closer to your customers by listening to our own.
We believe the secret to creating a successful product is listening to the people who use it.
That’s why we worked together with hundreds of social media professionals to build a simple solution that helps them meet their business goals.
In 2009, founders David, Sebastian and Oliver launched maloon, a web design agency. 4 years later, in 2013, the SocialHub story started since our customers increasingly asked us to help them provide better customer support on social media (while voicing frustration that there wasn’t an existing tool to do the job). That’s when things got interesting.
There were many social media tools available, but none gave our customers what they really needed: an intuitive and easy-to-use solution for responding faster and more effectively to social conversations.
Today, we continue to work closely with our customers. Their feedback drives our journey to become the best solution for managing your conversations across all social media platforms.
Today we’ve grown, but our values stay the same
Our team’s grown too. We’re now a band of 20 full-time employees working across 5 countries and 10 cities.
Although we’ve got bigger, we’ve stayed true to our values. Our goal remains the same: to create powerful, usable solutions for our customers by letting our customer feedback guide our product development.
On our Facebook Usergroup our customers can speak directly with our support and product teams, keep up-to-date with new developments and discuss their social media needs.
Customers take an active role in choosing the features we develop next. In our Feature Community, customers make suggestions for improvements and new developments. Then, the community votes for their favorite.
In the SocialHub Knowledge Base, you can find helpful guides to using our tools and FAQs. Available 24 hours a day.
We love working with our customers…
…and our customers love working with us.
of our customers recommend SocialHub to other teams.*
We believe you do your best work with the freedom to work where you want.
While some SocialHub employees work at our offices in Ingolstadt, Germany, others work remotely from wherever in the world they prefer. The choice is always yours. So far it’s been one of the best choices we ever made.